Continuous growth in Asia Pacific
Office expansion in Hong Kong
With the recently announced financial results for the Lufthansa Technik AG in 2017, the Group is on solid course to further expand its MRO services and offerings around the world. Its revenue in the Asia Pacific region has grown steadily in 2017 to 601 million euros. Lufthansa Technik and its subsidiaries have made large scale investments throughout the region, including the latest office relocation in Hong Kong, increase of regional material availability, and MRO capability expansion in Lufthansa Technik Shenzhen.
"We are very pleased with the company's development. In the past year, we have been focusing a lot on customer service, training our employees, and thinking of innovative solutions to help customers save time and money in aircraft maintenance. This has resulted in a high customer retention rate and positive business results", comments Gerald Steinhoff, Vice President for Corporate Sales in Asia Pacific at Lufthansa Technik.
To accommodate the growth, the regional headquarters for the component division doubled its size by moving into a larger office space this year, together with other Lufthansa Technik colleagues and Lufthansa Group airlines, emphasizing the joint power.
Since the founding of Lufthansa Technik Component Services Asia Pacific in Hong Kong in 2016, more functions have been established in order to focus on serving the needs of individual customers in the region from the region. By now, the majority of components for the Asian customers are being supplied from the regional warehouses. The company continues to grow its headcount in the next years.
"With our customer needs positioned at the core of our business, we are shaping our services and performance to suit their requirements. Creating excellent customer experience has been the driving force for the regionalization of our teams in APAC," says Burkhard Pfefferle-Tolkiehn, Vice President Component Services at Lufthansa Technik.
Besides Hong Kong, the component division has also invested heavily in developing the capability portfolio at Lufthansa Technik Shenzhen. A recent achievement is the capability build-up for Boeing 777's main landing gear steering actuator, for which the Chinese facility is one of the very few MRO providers in APAC with such a capability. The shop load events at Lufthansa Technik Shenzhen have doubled for two consecutive years.
Fifteen years of Lufthansa Technik Shenzhen
Big anniversary celebration paves the way to the future
It is a German-Chinese success story straight from a textbook: Today, high-ranking guests from politics and public administration joined customers, management and employees to celebrate the fifteenth anniversary of the Lufthansa Technik Group's high-tech Asia Pacific subsidiary, Lufthansa Technik Shenzhen. The celebration took place at the company's workshops at Shenzhen Bao'an International Airport.
Lufthansa Technik Shenzhen was initially founded for the sole purpose of providing regional repairs of difficult-to-transport thrust reversers. Now the company and its roughly 600 employees support customers throughout the Asia Pacific region with component repairs, Airframe Related Components (ARC®), engine part repairs and many different Airline Support Team (AST®) services that are provided at customer sites.
The company has extensive know-how, for example in the repair of complex components made of fiber-reinforced composites. This and its state-of-the-art equipment, ranging from a large autoclave to test instruments for latest-generation avionics components, helped Lufthansa Technik Shenzhen become the technology center of the Lufthansa Technik Group in Asia in a very short time. The company also supports numerous customer fleets with component supplies through its own pool warehouse and comprehensive material management services.
Business began in 2002 with 40 employees and a workshop area of 6,300 square meters. The company estimated optimistically that it would employ around 100 people once the development phase was concluded, and planned to repair up to ten thrust reverser halves of the then-common CFM56-3 engine per month. As of April 2017, this joint venture between Lufthansa Technik (80 percent) and Beijing Kailan Aviation Technology (20 percent) has some 600 employees, a good 25,000 square meters of workshops and is looking to grow even further – both in quantity and quality.
"Lufthansa Technik Shenzhen is a prime example within our Group of the long-term success you can achieve through strategic action, cooperative partnerships and great dedication," said Dr. Thomas Stueger, member of the Executive Board at Lufthansa Technik, during the official ceremony. "I congratulate the entire team on this success and am sure that we will reach an ideal basis here for more profitable growth for the benefit of our customers and the region."
"We have great plans for the future," confirmed Detlev Jeske, Managing Director of Lufthansa Technik Shenzhen. "Currently we already offer services for more than 3,000 part numbers, but we intend to add even more. And we will also expand our portfolio of mobile services. Our aim is to become the central point of contact for our customers in every aspect of the reliable technical operation of their fleets." Jeske thanked politicians, administrators, the company's customers and his team for fifteen years of excellent teamwork. "Such successful cooperation is based on high esteem and mutual trust."
During its most recent expansion phase, Lufthansa Technik Shenzhen built facilities to support the latest aircraft types Airbus A350, Boeing 777 and Boeing 787. Among other things, the company invested in another autoclave with a diameter of over five meters to accommodate the large composite-material components used in these aircraft.
Lufthansa Technik Shenzhen has approvals from the Civil Aviation Administration of China (CAAC), America's Federal Aviation Administration (FAA), the European Aviation Safety Agency (EASA) and the responsible aviation authorities of almost all the countries in the Asia Pacific region.
2014年2月，LTS完成了我们第一个B747-8 Genx-2B的反推修理，也是迄今为止LTS修理的最大部件。LTS按OEM (MRAS)的要求执行了修理（需要热压罐固化的修理补片）及改装。
Lufthansa Technik Shenzhen expands service offer for Asia
Workshop and warehouse space to double in size
Lufthansa Technik Shenzhen (LTS) is expanding its maintenance, repair and overhaul (MRO) offer in the Asia-Pacific region even further: the cornerstone was laid on 18 April for two new LTS buildings at Bao'An International Airport in Shenzhen in southern China, where the company is headquartered. When they are complete, LTS will have doubled its workshop and warehouse capacity from 7,000 to nearly 15,000 square meters. The new buildings are scheduled to be finished by the beginning of 2014.
As a composite materials specialist, Lufthansa Technik Shenzhen will responded to the increasing demand for technical services for composite materials by installing and commissioning a second large autoclave. Special new test benches already enable the company to work on larger and latest-generation hydraulic and pneumatic components such as those for Airbus A380 or Boeing 787 aircraft.
"With the new workshop and warehouse space, we'll be able to expand our product portfolio in the areas of Airframe Related Components (ARC), engine part, and component repairs even further," said LTS President and CEO Dr. Bernd Riggers. "We have noticed a significant increase in demand for these services here in the region." Along with the construction of the new buildings, extensions and improvements to the company's training center are planned, which welcomes up to 30 new trainees every year.
LTS, founded in 2002 as a joint venture of Lufthansa Technik and Beijing Kailan Aviation Technology, has a total of 300 employees. Among others it has approvals from the Chinese (CAAC), American (FAA) and European (EASA) aviation authorities.
The company maintains an extensive component pool. In the areas of avionics, pneumatics and hydraulics alone, LTS offers supply and maintenance of around 100,000 different parts for nearly every aircraft type from the leading manufacturers Boeing and Airbus as well as for Bombardier CRJ regional jets. The company is also a member of the worldwide Airbus spare parts repair network.
Lufthansa Technik Shenzhen expands Asian service portfolio
As of April: greatly extended workshop and storage space
Lufthansa Technik Shenzhen (LTS) is expanding its maintenance, repair and overhaul (MRO) offer for the Asia-Pacific region even further. LTS is a Chinese composite materials specialist headquartered at Bao'An International Airport in Shenzhen in southern China. The company is currently tripling its workshop and warehouse capacity to nearly 25,000 square meters and strengthening its presence in the areas of component supply, logistics services and Airline Support Teams (AST) for engine services across China and Asia.
"When the enlarged workshop and warehouse space opens in April, we will be able to expand our service portfolio significantly," says LTS President and CEO Dr. Bernd Riggers. "And demand in the region is rising noticeably."
Services in component supply and repair will be extended significantly, as will the company's comprehensive supply chain management in cooperation with Lufthansa Technik Logistik Services (LTLS). A new Logistic Service Center with a bonded warehouse will greatly simplify and speed up material supply, transports and customs procedures for airline and MRO customers.
The new Airline Support Team (AST) services will allow Lufthansa Technik Shenzhen to offer airlines and leasing companies in the region efficient engine services – with inspections, documentation, warehousing, logistics services and flexible local service teams.
A new large autoclave will also be commissioned when the new buildings and workshops become operational. This equipment will make it possible to work on large composite material components such as those used in the A380 or Boeing 777 and 787 aircraft. Technical services for avionics components and hydraulic and pneumatic devices are also being expanded.
Lufthansa Technik Shenzhen was founded in 2002 as an operative joint venture of Lufthansa Technik and Beijing Kailan Aviation Technology and currently has 330 employees. The company has approvals from the Chinese (CAAC), American (FAA) and European (EASA) aviation authorities as well as numerous other Asian aviation authorities, and is a member of the worldwide Airbus spare parts repair network.
Lufthansa Technik Shenzhen expands service portfolio in Asia
Opening ceremony for new facility
Lufthansa Technik Shenzhen (LTS) is expanding its maintenance, repair and overhaul (MRO) offer for the Asia-Pacific region even further. On 21 May, LTS has celebrated the opening of two new buildings. The new workshops, warehouse, offices and training rooms are housed on 16,000 square meters.
The Chinese composite structures specialist, headquartered at Bao'An International Airport in Shenzhen in southern China, is strengthening its presence in the areas of component supply, logistic services and Airline Support Teams (AST®) for engine services across China and Asia. With the addition of the new buildings, LTS is enlarging its overall workshop and warehouse capacity to nearly 27,000 square meters.
"With our new state-of-the-art workshop and the modern office landscape we have built the basis for further growth," said LTS President and CEO Dr. Bernd Riggers. "We are in a continuous process of building up new capabilities and adding more innovative products and services to serve our customers in the Asia-Pacific region".
The service portfolio for component supply and repair are extended significantly to include avionic, pneumatic, rescue & safety and hydraulic components. The new facility houses ATEC6 test equipment and a workshop of 2,400 square meters.
In cooperation with Lufthansa Technik Logistik Services (LTLS) the company's comprehensive supply chain management is also expanded. A new Logistic Service Center with a bonded warehouse will greatly simplify and speed up material supply, transport and customs procedures for airline and MRO customers.
The new Airline Support Team (AST®) services now allow Lufthansa Technik Shenzhen to offer airlines and leasing companies in the region efficient engine services – including inspections, documentation, warehousing and logistics services as well as flexible local service teams.
A new large autoclave will be commissioned after the new buildings and workshops have become operational. This tool is required for the repair of large composite structures used for example in the Airbus A380, Boeing 777 and 787 aircraft.
Lufthansa Technik Shenzhen was founded in 2002 as an operative joint venture of Lufthansa Technik and Beijing Kailan Aviation Technology and currently has 330 employees. The company has approvals from the aviation authorities of China (CAAC), America (FAA) and Europe (EASA) as well as numerous further Asian aviation authorities, and is a member of the worldwide Airbus spare parts repair network.